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Secure technology. Active defence.
Security behind your digital life.
Fast remote technical support, cybersecurity and qualified problem-solving for individuals and businesses — wherever you are.
Protection active
Availability24/7
Support tierTier 1—3
Connection256-bit encrypted
The right expert from the start
Support that scales with the problem
From everyday technology issues to advanced incidents. We match the right expertise to your case and keep the work clear, secure and efficient.
Tier 01
General support
First line
Your personal IT help for common issues, setup and a clear path forward when your case needs a specialist.
See what is included
- Logins, passwords and email
- Wi-Fi, printers and peripherals
- App installation and updates
- Basic troubleshooting for slow computers
Tier 02
Advanced troubleshooting
The specialists
When the standard solution is not enough, we go deeper to find the root cause and resolve complex system, network and software issues.
See what is included
- Malware and spyware removal
- System crashes, BSOD and software conflicts
- File and data recovery
- Advanced network optimisation and remote support
Tier 03
Experts & engineers
The architects
Senior expertise for system-wide failures, cloud infrastructure, security architecture and issues requiring code- or database-level analysis.
See what is included
- Azure, AWS and Google Cloud
- Root cause analysis and incident investigation
- Cybersecurity and data encryption
- Server architecture, databases and code-level fixes
1996Established
600+Completed assignments
24/7Support availability
256-bitEncrypted connection
Limited 2026 offer
Tier 2 support without the hassle.
No long commitment and no complicated pricing. You only pay for the support you need and always approve the work before the next half-hour begins.
- Password, email and login issues
- Computers, software, printers and connections
- Installations and updates
- Slow computers and system errors
- Malware and advanced troubleshooting
- Recovery and technical problem-solving
Beyond traditional IT support
A complete digital defence
We help organisations prevent incidents, protect identities and build a resilient technical environment.
Advanced cybersecurity
EDR/XDR, SOC monitoring, vulnerability scanning and training that shifts support from reactive to proactive.
↗OSINT & identity protection
Dark web monitoring, brand protection, people research and reviews of exposed digital footprints.
↗Compliance & vCISO
Support for GDPR, HIPAA and PCI, risk assessments, policy development and strategic security leadership.
↗Business continuity
Managed backup, disaster recovery and protection for Microsoft 365 and Google Workspace data.
↗Patching & lifecycle
Automated updates, zero-touch deployment, shadow IT reviews and planned maintenance.
↗Specialist services
Digital forensics, cloud cost optimisation and advanced network and system performance analysis.
↗How it works
From first contact to a secure solution
Describe the issue
Contact us by form, support ticket, WhatsApp, Messenger or phone.
We assess the case
You receive the right support tier, a clear plan and pricing information before work begins.
Secure remote support
We resolve the issue through secure remote access and keep you informed throughout the work.
EST.1996
Experience since 1996
Global when needed. Personal all the way.
MaxGrid has worked in security, consulting and IT since 1996. Today we support individuals and businesses around the world with care, speed and precision.
MaxGrid Security is part of LiveHelpTech AB. Our aim is simple: advanced expertise should feel accessible, understandable and secure.
“When you need professional security, delivered quickly and precisely.”
Tomas M LeppänenCEO, MaxGrid Security / LiveHelpTech AB
We are ready
What can we help you with?
Tell us briefly what is happening and we will suggest the next step. Forms and support tickets can be submitted around the clock.